Terms and Conditions

EJD Talent Solutions – Terms and Conditions of Service

Effective Date: 30 July 2025

These Terms and Conditions (“Terms”) govern all services provided by EJD Talent Solutions (Pty) Ltd (“EJD”, “we”, “us”, “our”) to any client (“Client”, “you”, “your”) in connection with recruitment, sourcing, and placement services. By engaging with our services, you agree to be bound by these Terms.

1. Scope of Services

EJD Talent Solutions provides:

• Talent sourcing and headhunting

• Shortlisting and screening of candidates

• CV submissions

• Interview coordination

• Remote and on-site candidate placements

• Industry-agnostic recruitment support

We serve clients both locally and internationally, across all levels of employment.

2. Payment Terms

2.1 Payment Structure

• A 20% non-refundable deposit is due before sourcing begins.

• The remaining 80% is due within 7 days of successful placement (i.e. candidate signing an offer of employment).

2.2 Definition of “Placement”

A placement is considered successful when:

• A candidate referred by EJD Talent Solutions signs a contract or starts employment, whether temporary or permanent.

• Placement includes full-time, part-time, freelance, contract, or remote engagements.

2.3 Payment Window

All invoices are due within 7 calendar days from the invoice date unless otherwise agreed in writing. Late payments may attract:

• Interest at 2% per month, and/or

• Suspension of ongoing services

3. Candidate Guarantee

If a candidate leaves or is terminated within 15 of starting employment, we may offer one free replacement (terms and conditions apply). No refunds will be issued.

4. Client Responsibilities

Clients agree to:

• Provide accurate job descriptions, company info, and expectations

• Inform EJD immediately upon hiring a referred candidate

• Not circumvent EJD to hire referred candidates independently

• Maintain professional communication and cooperation during the hiring process

5. Candidate Ownership & Introductions

All candidates introduced by EJD are considered our intellectual property for 12 months from the date of introduction. If a client hires an introduced candidate within this period—directly or indirectly—full placement fees are due.

6. Confidentiality

Both parties agree to keep all candidate information, business practices, and communications confidential unless required by law.

7. Data Protection and Privacy

EJD is committed to complying with the Protection of Personal Information Act (POPIA) in South Africa. All candidate data will be processed, stored, and protected in accordance with privacy regulations and our Privacy Policy.

8. Limitation of Liability

EJD Talent Solutions shall not be liable for:

• Any losses, damages, or costs incurred by the Client due to a candidate’s actions, negligence, misconduct, or failure to meet expectations

• Delays in delivery or sourcing due to factors beyond our control

• Any indirect or consequential damages

We make no guarantees regarding candidate performance, longevity, or culture fit beyond our vetting process.

9. Termination

Either party may terminate the service agreement with written notice. Termination will not affect your obligation to pay for services already rendered or candidates already placed.

10. Force Majeure

We shall not be held liable for delays or non-performance due to events outside our control, including but not limited to: natural disasters, government restrictions, internet outages, or third-party service failures.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the Republic of South Africa. Any disputes arising shall be subject to the jurisdiction of the South African courts.

12. Amendments

EJD reserves the right to update or amend these Terms at any time. The most current version will always be available on our website or upon request.

13. Acceptance

By using our services, paying an invoice, or engaging with EJD Talent Solutions, you confirm that you have read, understood, and agree to these Terms and Conditions.

📧 Contact Information

For questions, please contact:

Email: hello@ejdtalentsolutions.com

Website: www.ejdtalentsolutions.com